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Product Warranty
All KnuKonceptz.com products are protected by our one (1) year warranty. If for any reason a product fails during the course of that year, simply contact us by email, explaining the problem in detail (a picture may be requested) and a Return Authorization Number (RA#) will be issued. All returns must be shipped prepaid; KnuKonceptz.com will provide return shipping to the customer

Shipping Methods
We offer several means of delivering your products to you in a quick affordable manor. Our main shipping method is UPS Ground delivery; orders received before 1pm usually ship the same day. For smaller orders USPS Priority Mail with Delivery Confirmation is used. Also available is UPS Next Day Air, Second Day Air, and Three Day Select. These are available at an additional fee. Our shipping rates start as low as $5.00.

The "premium" shipping in our shopping cart is designed to use the fastest means available for the amount charged and is dependent on zip code and weight of a package. Our Shipping Prices are THE BEST AVAILABLE ; all quotes are actual shipping charges, no marks up. Don't be fooled by other companies that nail you with outrageous shipping charges.

Standard Delivery Time in Transit

Damaged Packages
In case of a damaged package or merchandise lost or damaged due to shipping; notify a representative immediately at Kontact@KnuKonceptz.com Keep all packaging and box contents. Further instruction will be given at the time of incident.

Return Policy
If you ordered the wrong item or the item was not what you thought it would be, it may be returned for replacement or credit towards the correct item. Returns for credit are subject to a 10% restocking fee; the remainder of the amount will be credited back to the purchaser the same way it was received. ONLY new, unused items are eligible for credit. Items without or not in their packaging cannot be returned. There is no fee for exchanging items, they must however, be unopened. All returned items must be shipped prepaid and must have a Return Authorization number (RA #) Those packages without the above will be refused and returned to sender.
Custom length cable:
Any cut length cable cannot be returned as each length is specifically cut for a specific order.

Order discrepancy
If you have a problem with your order, you must report it to us within 5 days of receiving the package. Make sure to keep all packing material and the box incase it was damaged in shipping. Any and all discrepancies will be handled in a timely manner. Our goal is for 100% satisfaction from our customers.

Specializing in home and mobile audio accessories, including amp installation kits and speaker wire.

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